Security

ChattyKathi uses enterprise-grade security practices to keep your data safe. Learn about ChattyKathi's security and privacy policies.

Our Security Commitment

ChattyKathi is committed to the security of our customers and their data. As a cloud-based company entrusted with the intimate conversations our customers exchange, we are focused on keeping you and your data safe. The messages you exchange on our platform are always encrypted, and your data will never, ever be sold.

Secure and Reliable Infrastructure

ChattyKathi uses Google Cloud Provider (CPP) for secure and resilient hosting of staging and production environments. ChattyKathi leverages multiple availability zones to redundantly store customer data. GCP data centers are monitored by 24×7 security, biometric scanning, video surveillance and are continuously certified across a variety of global security and compliance frameworks.

World Class Data Security

Data Encryption

Your messages are encrypted using AES-256 cipher block chaining. They're completely encrypted within our database.

Secure Password
Storage

Your passwords are stored using Google Cloud Provider. No one on our team will ever know your password.

Data Protection

Your data will never, ever be sold to third-parties for any reason.

Incident Response

We have a help center that can be reached at contact@chattykathi.com. Real humans will always promptly respond to you.

Software Development Lifecycle Security

ChattyKathi uses thorough human review processes to ensure consistent quality in our software development.

Data Permission and Authentication

Access to customer data is limited to authorized employees who require it for their job.

FAQ

Q

What happens to my data if I delete my account?

A

If your account is fully deleted, we delete all data associated with your account.

Q

Does ChattyKathi read my messages?

A

Your messages are encrypted using AES-256 cipher block chaining. We can't read your messages.

Q

Will you sell any of my data?

A

Absolutely not. Your data will never be sold to third parties.

Q

Can my account admin read my messages?

A

Your account admin, or the person on your team who set ChattyKathi up, can't read your messages either.

Q

Are there safeguards for abusive language?

A

Yes! An abusive language check available on our SMS-based chats.  When turned on, ChattyKathi makes sure no abusive language is being sent within any of the exchanged text messages.

Q

Does ChattyKathi work with international phone numbers?

A

ChattyKathi's SMS feature only works with US-based phone numbers. However, the slack integration works anywhere in the world!
Contact Us
Email us - contact@chattykathi.com
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